The Harrison
FAQ
Welcome to The Harrison FAQ page. This guide provides clear, detailed information about leasing, fees, utilities, pet policies, insurance requirements, and community guidelines. All fees, utilities, and additional charges outlined below are in addition to base rent unless otherwise stated and are billed separately in accordance with the lease agreement. Our goal is to provide full transparency so you understand all costs, requirements, and expectations before applying or moving in.
Lease Terms & Renting
Application and administrative fees are one-time, non-refundable charges and are separate from base rent and security deposits.
- Application Fee: $75 per screened applicant (Guarantor of Lease included)
- Administrative Fee: $250
- Preferred Employer Program (PEP): Full application and administrative fees are paid at application, with ½ of both fees credited back at move-in ($157.50)
Any replacement, incidental, administrative, or violation-related fees incurred after move-in are charged in addition to base rent and are billed on the following month’s statement unless otherwise noted.
Security deposits are separate from base rent and fees and are determined by credit screening results:
- Standard Approval: $300
- Conditional Approval (Mid-Level Credit): $600
- Conditional Approval (Low-Level Credit): One month’s base rent
Security deposits are due prior to move-in.
Yes. In addition to base rent, residents are responsible for required monthly fees, which are billed separately and may include:
- Valet Trash: $7/month
- Pest Control: $5/month
- Tenant Liability Insurance: $14/month through River Oak Risk / Captiva (required)
- Utility Billing Service Fee: $4.50/month
- Water & Sewer: Billed monthly via RUBS and added to statement. Varies by usage
If electricity is not transferred into the resident’s name at move-in, a Vacant Services Fee of $25.00 will be charged in addition to base rent and utility usage.
Utilities are not included in base rent unless explicitly stated. Residents are responsible for utilities billed in addition to base rent, including:
- Electricity: Set up and paid directly by the resident
- Water & Sewer: Billed monthly through a utility billing program (RUBS) and added to statement
- Utility Billing Set-Up Fee: $10.00 (one-time, billed on the first statement)
- Final Utility Fee: $10.00 (one-time, billed on the final statement at move-out)
Utility charges vary based on consumption.
Early termination is subject to the lease agreement and may include:
- Lease Termination Fee: 2x base rent
- Insufficient Notice Fee: 2x base rent
All termination-related charges are in addition to base rent and must be paid in full.
Please contact the leasing office for specifics.
Maintenance & Repairs
Yes. The Harrison provides 24/7 emergency maintenance for qualifying after-hours issues. Routine maintenance requests may be submitted through the Resident Portal.
For after-hours emergencies, residents may call the leasing office number and follow the automated prompts to page the on-call maintenance team.
Examples include:
- Major leaks or flooding
- AC not working in extreme temperatures
- Heat not working in extreme temperatures
- Fire hazards
- Sewer backups
- No running water
For life-threatening emergencies, always call 911.
Emergency issues receive immediate attention. Routine requests are handled as quickly as possible based on priority.
Pets
Yes. The Harrison is a pet-friendly community.
- 1st Pet Fee: $350 (due at move-in)
- 2nd Pet Fee: $150 (due at move-in)
- Pet Rent:
- $25/month for one pet
- $50/month for two pets
- Maximum Pets: 2
Additional charges include:
- Pet Waste Fine: $300 per occurrence
- Pet Finder’s Fee: $200 for unregistered pets
All pet-related charges are in addition to base rent. Breed restrictions apply.
Touring & Application Process
Rent, Payments & Insurance
Guests & Occupancy
Parking, Storage & Amenities
Optional storage is available:
- Bike Storage: $25/month
- Storage Units: $35/month
All storage fees are in addition to base rent.
Yes. Replacement and incidental fees are billed separately and in addition to base rent, including:
- Duplicate Key: $10
- Lock Change: $125
- Parking Pass Replacement: $50
Location & Community Details
Residents enjoy proximity to:
- Trader Joe’s, Harris Teeter, and local markets
- Downtown Asheville restaurants, breweries, and shops
- Medical offices, pharmacies, and urgent care
- Parks, greenways, and cultural attractions
Located in Asheville’s desirable Five Points neighborhood, this mini boutique building is just 0.8 miles from downtown and steps from Reed Creek Greenway, offering walkability to UNC Asheville, Trader Joe’s, Harris Teeter, and Whole Foods.
Modern flats with spacious kitchens featuring acrylic white cabinetry, waterfall islands, stainless steel appliances, and abundant cabinetry. Residences include large walk-in closets, modern finishes, and a studio gym, convenience in a highly walkable, bike-friendly location, and offers on-site retail businesses, including a hair salon, jeweler, makeup artists, and acupuncturist.
The Harrison is located within the Buncombe County School System. Nearby schools may include:
- Claxton Elementary School
- Asheville Middle School
- Asheville High School
School assignments are subject to change and should be independently verified with the school district.
